SUPPORT 800.742.3578 SALES 800.659.3710

TRACS Difference

The NAPA TRACS family of shop management products was developed by the NAPA TRACS to provide automotive repair shops estimating, technical and shop management tools they need to improve their overall performance.

NAPA TRACS is backed by NAPA AUTO PARTS, America’s leading automotive aftermarket parts network for nearly 80 years. NAPA was the first to develop dedicated shop management software and is the most powerful, dependable shop software solution provider in the industry today.


Immediate Results

NAPA TRACS users consistently report profit increases of 10 percent or more within the first few months of installation. Unlike most tools in your shop, NAPA TRACS is used on every customer and vehicle that comes through your door to help manage more profitable estimates and invoices and stay connected with customers by communicating their future appointments and recommended service needs.


On-Site Installation and Training

Our world-class support starts with installation and training – right at your shop. We won’t just ship you a DVD and a manual and wish you good luck — we send out a factory-trained NAPA TRACS professional to install your system, train your staff and make sure you’re up and running. There are also many training resources available, including more than 100 training videos, online training, NAPATRACS.com and more.


Support When You Need It

When you have a question or need assistance, we offer live tech support with extended hours six days a week. We also conduct free user group meetings across the country every year for TRACS users to share tips, ask questions and learn how to get the most from their NAPA TRACS investment.


Backed By The Best

Including Genuine Parts Company (GPC), a Fortune 250 company that has been at the heart of the automotive service industry for more than 80 years. NAPA TRACS has been tried and tested by repair shops across the country for over 20 years, and it has become what it is today because we’ve listened to customers just like you. There is no stronger, more reliable foundation for you to build your business on than NAPA TRACS.


Fits You Now, Grows With You Later

Estimating, full shop management and bolt-on options are available to fit any size shop, whether you have one bay per shop or 30. Choose what works now, and TRACS will grow to suit your needs should they change later.


Ready For A Change?

Already using another shop management point-of-sale system? No problem. In most cases, we can pull all your customer, vehicle, RO and inventory data seamlessly into NAPA TRACS, so you won’t lose any of that priceless information. If you are a NAPA PROLink Estimator user, we can import your data from there, too.

Support Contact

* Denotes required field