Epicor Service CRM
Epicor Service CRM gives NAPA AutoCare centers a powerful way to grow repeat business through automated service reminders, targeted marketing, and real‑time customer communication. It simplifies outreach, strengthens loyalty, and helps drive consistent car count.
Make Every Visit Drive Repeat Business
Epicor Service CRM helps shops stay connected with customers through personalized texting, email, and postcards. Boost retention with timely service reminders, thank-yous, review requests, and declined‑service recapture. Simple and automated, it handles follow‑ups so you doesn’t have to.
Boost Revenue with Data-Driven Marketing
Analyze vehicle history, mileage, and service patterns to identify high‑value opportunities. Run promotional campaigns that actually convert— like lost customer recovery and seasonal services. Built‑in reporting shows ROI clearly, helping shops understand what’s working and where to focus next.
NAPA Auto Care Estimator, Powered by Epicor
Instant, online repair quotes from the repair shops website, available 24/7 , 365 days a year. Helps acquire new customers, increase profitability, and improve customer satisfaction. Over 60% of consumers who get a repair estimate bring their vehicle in for repair.
What Their Customers Are Saying
"The automation for marketing programs saved me an enormous amount of time. I do specific targeted programs in 10 minutes a week that drive real business results."
“My car count has grown from 80 to 110 cars per week since I started using Epicor MechanicNet Cloud CRM.”
“I’m pulled in so many different directions every day. Epicor CRM is such a time saver, allowing me to focus on important daily tasks without neglecting customers!"
SIMPLE, AFFORDABLE, AND AUTOMATED CRM TOOL
A simple, affordable, and automated CRM that keeps shops connected with customers through personalized texts, emails, and postcards. It boosts retention with reminders, thank‑yous, reviews, and declined‑service follow‑ups. Automation handles the outreach so you can stay focused on service.
BACKED BY EPICOR'S PROVEN EXPERTISE
Since 2019, MechanicNet has been part of Epicor, the Auto Care industry’s leading provider of business growth solutions. Thousands of manufacturers, distributors, retailers, and service shops rely on Epicor data, software, eCommerce tools, and cloud solutions to improve efficiency, revenue, and customer loyalty.