NAPA TRACS – SHOP MANAGEMENT SYSTEM
Customer Relationship Management
NAPA Marketing CRM helps you maintain positive customer relationships with the click of a button while also delivering additional profits to your shop.
Customer relationship management
Build your bottom line
Increased customer satisfaction means increased profits. Most shops recoup between $10 – $20 for every single dollar they invest in CRM thanks to higher average ticket sales, customer retention, and dependable long term profits.
See the results of your NAPA Marketing CRM investment with return-on-investment reporting allowing you to see what works best for your business and your customers. Weekly reports let you see which customers are due for upcoming recommended services.
Automated Customer Solutions
Using your existing customer data from NAPA TRACS, our CRM Partners allow you to easily send out upcoming service reminders, coupons, recommended service reminders, and other proven methods that keep your bays full. The system is automated so you concentrate on running your shop.