Reputation
SureCritic
AI‑driven reputation marketing converts every NAPA TRACS repair order into automated review invites, surfaces actionable insights, auto‑triages unhappy customers with ReScore®, and shares positive reviews to social-elevating Google ratings, loyalty, and bay traffic.
Automate Everything
SARA AI responds to customers and creates social posts, the moment a NAPA TRACS RO closes-so reputation grows while you wrench.
ReScore
A patented recovery loop that catches dissatisfied customers in private, guides quick resolution, and requests an updated, higher rating.
The Toolbox
Scans every major review site and serves up data‑driven suggestions to fine‑tune your shop’s operations, customer experience, and marketing-all from one intuitive dashboard.
What Their Customers Are Saying
Benchmark Performance
Quickly compare your shop’s Google star rating and customer satisfaction score against others in network. Pinpoint strengths and improvement opportunities with clear, visual dashboards. Track monthly performance to see how you stack up, make informed decisions, and stay ahead in quality service.
Celebrate with Customers and Employees
Share five-star reviews of your auto shop to social media in seconds. Highlight top mechanics to boost team morale and build a positive shop culture. Engage new and returning car owners with authentic stories of quality repairs, driving referrals and loyal customers—all with a single click
Book an appointment with our team today!