BOLT ON TECHNOLOGY
The communication layer that turns one-time jobs into repeat customers — built to plug right into NAPA TRACS.
Your Shop, Always On
MILES is the first-to-market Virtual Service Advisor built for auto repair — on the clock 24/7. Tied directly into your NAPA TRACS, MILES books appointments while you're closed, answers routine customer questions, and hands off to your team when it matters — so advisors pick up right where MILES left off.
Automated Text & Email Campaigns
Stay top of mind across every inbox. Automated text and email campaigns pull straight from your NAPA TRACS data — service reminders, declined-work follow-ups, and win-back outreach — sent through the channel each customer actually opens. Your shop shows up consistently, without your team lifting a finger.
Built-In Reporting
See what's working and what isn't. Get clear visibility into campaign performance, text and email engagement, review activity, and customer response rates — all tied to live NAPA TRACS data. Built by shop people for shop people, so the numbers actually mean something.
What Their Customers Are Saying
"Our sales have actually gone up through the pandemic and it's because of BOLT ON TECHNOLOGY"
"I'm a huge skeptic when it comes to choosing programs but BOLT ON TECHNOLOGY hands down, has the best customer service I have ever experienced."
"They help us stay in touch with our customers and keep our customers engaged with us. Overall they provide the best customer retention marketing I have seen yet."
Professional Website
Your website is your digital storefront — and it's included. Every subscription comes with a professionally designed, SEO-optimized shop website built to turn visitors into booked appointments. Mobile-ready, fast-loading, and tied right into your NAPA TRACS scheduling.
Reputation Management
Your reputation is your main storefront. Automated review requests go out after every service, so the customers who love you actually say so — out loud, where it counts. Monitor Google and respond to everything from one place.
UNLOCK YOUR SHOP’S PEAK PERFORMANCE