NAPA TRACS – DIGITAL VEHICLE INSPECTIONS

Integrated Digital Inspections, Workflow Management, and Business Insights

The only complete one-vendor solution to a completely Digital Shop. AutoVitals was the first to release Digital Vehicle Inspections and continuously build out our software to be the most up to date professional product. We have developed a comprehensive platform to leverage Digital Inspections, motorist behavior, and productivity in all aspects of how you run your shop.

DIGITAL WORKFLOW

SmartCall instantly pops your TRACS customer info onto your computer

– Completely paperless backshop
– Dispatch Jobs to Technicians
– With one view check on job completion billed hours
– No more running back in forth with digital communication

SERVICE ADVISOR COMMAND STATION

– Paper is out of date as soon as you write it down
-Real time updates on the backshop
– Edit technicians notes, photos and videos
– Automatically feature educational videos about services and parts
– Send digital inspections, status updates, service appointments and reminders by email or text to motorists

MANAGE YOUR BUSINESS WITH THE BUSINESS CONTROL PANEL

– Track and analyze staff and customer behavioral data to see what is affecting your top level KPIs
– Use behavioral data to conduct team meetings for improvements and to reward the employees for outstanding work
– Learn about your customers: Do they skip a visit you recommended? How often do they come back? how much do they spend on average? What is your sweet spot concerning Makes, Year of the Vehicle, Zip Code Stats and a lot more!

© NAPA TRACS 2019