AutoServe1
Offering bidirectional integration with NAPA TRACS Enterprise, AutoServe1's media-rich inspection reports help increase average repair orders by translating technician findings into clear recommendations that educate and move customers to a buying decision.
Stunning Vehicle Reports
Offering inspection checklists you can customize based on particular seasons or your shop’s unique needs, AutoServe1 serves as a revenue-generation tool that combines video and image capturing capabilities with animated diagrams to demonstrate the need for a technician’s repair recommendations.
Fast & Effective Two-Way Communication
Aside from its ability to operate on any mobile device, AutoServe1 offers video and image sharing capability, voice-to-text recording, and trackable two-way texting for sending repair updates and capturing customer approvals. This effective communication tool also works between your service techs and advisors to keep shop productivity flowing.
Operate More Efficiently
Eliminate manual entry of a vehicle's 17-digit VIN with AutoServe1's VIN Scanner, which links scans to a customer's vehicle information for quick retrieval from a repair order or digital vehicle inspection. The feature's VIN decoder also provides access to vehicle parts discard, fluid, tire fitment, and wheel torque specifications.
What Their Customers Are Saying
Two-Way Integration
Bidirectional integration with NAPA TRACS Enterprise means push-and-pull sharing of customer information, including vehicle history, deferred repairs, vehicle maintenance details, and service specifications from sources like MotorData. Data share is immediate, allowing for quick and error-free estimate creation while inspections are happening.
Onboarding that's Easy & Virtual
AutoServe1's easy-to-use DVI requires 20 minutes of web-based training to get your advisors and technicians started. Managers will also learn about the cloud-based solution's advanced reporting capabilities, which provide anywhere, anytime visibility into workflow, completed inspections, vehicle status, and technician effectiveness.